Casework Support Officer Job at UK Ministry of Justice

Are you passionate about making a real difference in people’s lives through the justice system? The UK Ministry of Justice (MoJ) is currently recruiting for the role of Casework Support Officer, a position that offers stability, professional growth, and the opportunity to contribute to public service.

The UK Ministry of Justice (MoJ) is a key government department responsible for courts, prisons, probation services, and wider justice policies. With thousands of employees across England and Wales, the MoJ works to uphold fairness, protect the public, and deliver efficient justice services. A Casework Support Officer is an important part of this mission, helping ensure legal processes run smoothly.

A Casework Support Officer provides essential administrative and clerical support to caseworkers and managers. This role helps ensure that legal casework is processed effectively, deadlines are met, and justice is delivered efficiently.

Key Responsibilities

As a Casework Support Officer, you may be responsible for:

1. Covering the HPS maintenance line, dealing with the public, logging issues, and passing on to caseworkers or our contractor for resolution.
2. Administration of invoices for the home protection scheme.
3. Administration of firearms appeals. This will include dealing with incoming requests, gathering relevant information from security partners, addressing any requests for updates, and supporting caseworkers.
4. Administration of explosive precursor licensing, progression of applications, and the issuing of licences.

Apply for Companion Caregiver Job in Canada at Olive Branch Wellness Inc.

Job Benefits

Working as a Casework Support Officer comes with attractive benefits:

1. Competitive Salary of £29,303 to £35,564 per year
2. A permanent career in the public sector.
3. Opportunities for career growth.
4. One of the best pension schemes in the UK.
5. Hybrid or part-time roles may be available.
6. Directly contributing to justice and fairness in society.

Required Skills and Qualifications

1. The ability to develop and maintain effective responsive relationships with colleagues, customers and stakeholders, using your interpersonal skills to achieve results.
2. The ability to self-organise, prioritise and pay close attention to detail, capable of overseeing the administration of schemes to ensure efficient delivery of service.
3. You should have, or be willing to undertake national security vetting to SC level.
4. An understanding of the political and security environment in Northern Ireland.
5. Experience of financial administration, including paying invoices and using Account NI.
6. Experience of a customer facing role, and in particular dealing with members of the public.

How to Apply for Casework Support Officer Job at UK Ministry of Justice

Provide a CV and statement of suitability no longer than 750 words outlining how you meet the essential and desirable criteria. Both will be used in order to assess any demonstrable experience, career history and achievements that are relevant to the role. Click here to apply.

Application Deadline

15 September 2025.